VoiceTeam

VoiceTeam is rated 3 out of 5 in the category outsourcing/offshoring. Read and write reviews about VoiceTeam. Is a leading nearshore provider of sales, customer service and back office support, headquartered in Santiago, Dominican Republic with operations in San Francisco, California. Our experienced workforce provides excellent customer service, high-performance sales and detailed business processing support. Unlike outsourcers in India and the Philippines, here at VoiceTeam, we hire agents who previously lived in the US and have a deep knowledge of American culture. Quality, efficiency and execution are our main priorities. Our quality assurance team records 100% of all calls and chats from our sales and customer services teams. For our back office support and digital work, we provide two quality assurance checks on all projects.